Wednesday, April 19, 2017

16. Crucial Conversations by Patterson

This is my third time reading through this book, and it is always so challenging. I sometimes forget to apply these principles, but when I do, it is amazing how much easier crucial conversations become!

Here is my previous review:




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FRIDAY FREEWRITE FIFTEEN

pen·sive [ˈpen(t)siv] engaged in, involving, or reflecting deep or serious thought: "a pensive mood" Similar: thoughtful thinking ...